Cookies & Analytics
Our website uses cookies — small text files placed on your device. We use the following categories of cookie:
Type | Purpose | Consent required? |
|---|---|---|
Essential | Required for the site to function (e.g. session management) | No |
Analytics | Google Analytics 4 (GA4) - helps us understand how visitors use our site. Data is anonymised and aggregated. | Yes |
Google Analytics 4 - We use GA4 to collect anonymised data about site traffic and usage patterns. This data is processed by Google LLC. You can opt out at any time by using the cookie preferences link in the footer, or by installing the Google Analytics Opt-out Browser Add-on.
We will not set analytics or marketing cookies without your prior consent.
Sharing your Information
We do not sell personal data. We may share your information with:
- Service providers acting on our behalf (e.g. booking platform providers, payment processors) under appropriate data processing agreements;
- Law enforcement or regulatory authorities where we are legally required to do so.
All third parties are required to process your data securely and only for the purposes we specify.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you;
- Correct inaccurate or incomplete data;
- Erase your data where there is no legitimate reason for us to continue holding it;
- Restrict processing in certain circumstances;
- Object to processing based on legitimate interests or for direct marketing;
- Withdraw consent at any time, where processing is based on consent (this does not affect the lawfulness of processing prior to withdrawal)
To exercise any of these rights, or if you have any data protection queries, please contact us at happydays@mace-playce.co.uk.
Data Security
We are committed to ensuring your information is held securely. Both we and our technical providers have put in place appropriate technical and organisational measures to safeguard the personal data we hold and prevent unauthorised access or disclosure.
Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Data Breach Notification
We have processes in place to identify, report, manage and resolve any personal data breaches in line with our obligations under UK GDPR.
Complaints
If you have concerns about how we handle your personal data, please contact our venue in the first instance. If you remain dissatisfied after 28 days, you may contact the Information Commissioner's Office (ICO).
- Phone: 0303 123 1113
- Website: www.ico.org.uk
Transfer of Data Abroad
Our infrastructure is located within the United Kingdom. We will not transfer your personal data outside the UK without first obtaining your consent or ensuring adequate safeguards are in place.
Changes To This Policy
We may update this policy from time to time, to reflect changes in the law or our practices. Any changes will be published on this page.
Policy last reviewed: Sunday 6 September 2026 14:21
Correspondence address: Unit 3 Springfield Trading Estate, Cuton Hall Lane, Chelmsford, Essex, CM2 6PB